Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,600 people worldwide.

Join our team and help to shape our future with lasting effect.

Field Service Engineer - Prince Georges County MD

Job ID:  4826
Location: 

Upper Marlboro, MD, US

Date:  May 6, 2026

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

  • System design, build, and test, including camera, solar, battery & electrical elements
  • Component repair, maintenance, calibration and certification
  • Onsite installations & training in various locations across the Americas, “gets the job done”.
  • Technical Support by e-mail, phone, or onsite for our customers in the Americas
  • Maintains rapport with customers by examining complaints and identifying solutions
  • Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
  • Performs all other duties as assigned

REQUIREMENTS:

  • Position is located in Prince Georges County
  • 4-year degree or Certification in the electrical/technical field
  • Prior field engineering and electrical experience essential
  • 3 years of experience with component-level repair and/or assembly in a workshop
  • Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
  • Ability to work well under pressure and manage a challenging workload
  • Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
  • Experience in SAP, or other ERP/MRP database
  • Up to 50% travel possible, international and domestic
  • Valid driver’s license and Passport required
  • Effective communication skills, both written and verbal
  • Must possess “soft skills”: personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
  • Skilled in dealing with people effectively and politely
  • International service experience is desirable

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.

 

The employee must be able to lift and/or move up to 50 pounds.

About Jenoptik

At Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you’re one of us, come meet the challenges facing the world. At Jenoptik, we’re creating a better future for all of us.

With its Strategic Business Unit (SBU) Smart Mobility Solutions, Jenoptik provides photonics-based, innovative and sustainable solutions, including technology and services for road safety and security. As an end-to-end solution provider, we support our customers with the provision of roadside equipment and software, including integration, installation, maintenance and financing models through to full-service operation of our solutions. Our strong global presence and installation base is supported by a longstanding partner network with tens of thousands systems deployed worldwide. Leveraging 90 years of experience and 40 years in ANPR, Jenoptik is a world-leading enabler for road safety and civil security, with intelligent solutions and services constantly evolving to help make roads, journeys, communities and our environment safer around the globe.

Have we made you interested in this position?

If so, we look forward to receiving your online application.

Should you need any further information, please do not hesitate to contact us.