ERP System Analyst

Key Responsibilities

•    SAP B1 Implementation: Lead and manage the end-to-end SAP B1 Implementation process, from planning to pos-implementation support. 
•    System Configuration: Configure SAP B1 Modules and applications to meet organizational requirements, ensuring seamless in integration with existing system or conjunction to the reporting tools.  Support on system integrations with third parties and manage data integration (API) across all solution platforms.
•    User Support: Provide technical support and training to users, ensuring smooth adoption and efficient use of SAP B1 systems. Responsible on the BI tools, create ad-hoc reports via Crystal reports, SQL Query generator etc.
•    Troubleshooting: Diagnose and resolve ERP-related issues and server performance problems, collaborating with technical teams when necessary.
•    Documentation: Maintain detailed documentation of system configurations, updates, and processes for future reference.
•    Collaboration: Work closely with cross-functional teams (e.g., Business Owner, Finance, HR, Operations) to ensure ERP solutions align with business needs.
•    Vendor Management: Manage the ERP Vendor in project or support to ensure team meets development scope based on the business requirement and milestone are met.
•    Continue Improvement: Suggest and implement system improvements and optimizations to enhance efficiency and performance. This includes support business on process optimization, implementation, and customization. Propose to lead the resolution for digital format workflow.
•    Changes Management: Responsible for SAP B1 and Vendor management include change management, user administration, Master data management and handling incident support ticketing.
•    IT Governance and audit:  Prepare SAP B1 System and ERP Operation Policy, business process and procedure for support IT audit requirement. And perform another relevant task as assigned by superior.

Qualification

•    Experience: Minimum of 5-7 years of experience in ERP implementation, configuration, and support (preferably with platforms like SAP, Oracle, Microsoft Dynamics, etc.).
•    Technical Skills: Proficient in ERP server setup, database management, and system troubleshooting. Crystal reports and SQL Query Generator and B1 HANA DB
•    ERP Systems Knowledge: In-depth understanding of SAP B1 and business processes and how they integrate with business functions. Familiar with server system landscape environments (Windows, Linux) and network infrastructure. SAP B1 integration methodologies 
•    Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose technical issues quickly. Ability to translate ERP functions into business functions or vice versa.
•    Project Management: Experience in managing ERP projects, ensuring on-time delivery and successful deployment.
•    Excellent communication and collaboration with all levels and experience in proposal writing for system enhancement both Written/ spoken in English (Must)
•    Education: bachelor’s degree in computer science, Information Systems, Business Administration, or a related field. 

Desired Skills:

•    ERP certification (e.g., SAP B1) is a plus.
•    Familiarity with both on premise and cloud-based ERP solutions.
•    Strong communication and interpersonal skills.
•    Ability to manage multiple projects simultaneously in a fast-paced environment.
•    Good English communication and collaboration with positive attitude .