Technical Service Expert

Job Responsibility

• Machine installation, relocation and commissioning in Asia region;
• Trouble shooting, test and analyze complex issues related to Jenoptik products；
• Make recommendations regarding upgrades, service or repair and perform preventive maintenance on equipment;
• Assist with clients over the phone or other tool in the office and in person off-site;
• Customer training, application support and optimization;
• Operation of application center machines;
• Other tasks assigned by the Line Manager.

Job Requirement

1. Bachelor degree and above, major in Engineering.
2. Knowledge of Siemens PLC and programming of main strain industrial Roberts(eg. ABB / Staubli);
3. At least 3 years working experience in field service in equipment industry;
4. Experience with laser material processing is a strong advantage.
5. Customer oriented, analytical mind and problem solving ability;
6. Team player, can work under pressure;
7. Ability to work productively with minimal supervision.
8. Fluent English skill, both oral and writing