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Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide.

Join our team and help to shape our future with lasting effect.

Maintenance Support Technician (f/m/d) - Western Australia

Job ID:  552

Welshpool, WA, AU

Date:  Jun 12, 2022

The role in a nutshell: 


The Perth Maintenance Support Technician role reporting to the Operations Manager in Western Australia, is responsible for the maintenance, repair and management of WA based equipment to ensure operational functionality.
You will ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Communicating directly with customer you will provide effective and timely support for the systems supplied to them by the organisation, test and assist with equipment certification, prepare accurate and timely reports, and take ownership of issues reported through to their resolution. There will be opportunity for you to identify and resolve product and process improvements, and you will be expected to follow all requirements for Work Health Safety and to implement required procedures in accordance with customer and legal requirements.



About you:


Living by our values of Open, Driving, and Confident, to succeed in this role, you will have electronic-based skills with a high level of accuracy and attention to detail, strong diagnostic skills, with proven problem solving and analytical skills.
You bring to the table your sound IT / PC skills (MS Office skills, Windows) and ability to effectively prioritise tasks in a dynamic environment along with your strong customer service orientation. Ideally you have an aptitude in Electronics, with a broad knowledge in the use and support of a wide range of software and hardware technologies: wireless communications, CCTV and IP based systems. You have experience dealing with support cases / requests via email, phone or in person and most importantly, you are a team player with a positive attitude towards change and customer support.



What we offer for the right candidate:


  • Permanent full-time opportunity
  • Competitive salary relative to experience,
  • Benefits include Motor Vehicle, tools & equipment to perform your duties
  • Investing in you is important to us. We offer education assistance programs and provide access to an online learning platform.
  • We encourage our employees, wherever operationally possible, to work in arrangements that support a work-life balance.
  • A highly capable, skilled, and motivated team that has a strong focus on supporting each other and working together.
  • Health and wellbeing support provided through an Employee Assistance Program.
  • We are all members of our communities and support community participation for employees who give back. Whether volunteering in the community or donating blood.



Be 100% you


Jenoptik is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics,disability, age, and all the other wonderful characteristics that make us different.



The small print


To be eligible for this role you must:


  • Have the right to work in Australia
  • Have a current driver licence
  • Satisfy National Police Check Requirements
  • Satisfy WA Police Personnel Security Integrity Check
  • Be flexible in your working hours to suit operational needs
  • Occasional travel and working away from home


The successful candidate will be provided with relevant industry / job specific on the job training.



Have we made you interested in this position?


If so, we look forward to receiving your résumé AND cover letter. Should you need any further information, please do not hesitate to contact us.





Name: Amanda Bendeich 


About Jenoptik

At Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you’re one of us, come meet the challenges facing the world. At Jenoptik, we’re creating a better future for all of us.

The Light & Safety division helps governmental accounts and governmental bodies to make our roads and our communities safer.

For this purpose, Jenoptik develops, manufactures and distributes components, systems and services which contribute towards greater road traffic safety throughout the world. The product portfolio comprises comprehensive systems relating to all aspects of road traffic, such as speed measurement and red light monitoring systems, OEM (Original Equipment Manufacturer) products and systems for the detection of traffic violations.

Thanks to the digital combination of several sensor technologies with software and data management, Jenoptik is also a new systems supplier for truck toll monitoring on federal highways in Germany.

Work with us to ensure that our components, systems and services contribute to making roads and communities safer.

Have we made you interested in this position?

If so, we look forward to receiving your online application.

Should you need any further information, please do not hesitate to contact us.